Latest update: 6 May 2008 – 1800h HKG time
It is with regret that Oasis Hong Kong Airlines announces that the airline has applied to the High Court of Hong Kong Special Administration Region to appoint provisional liquidators on 9 April 2008. The Court has appointed Edward Middleton and Patrick Cowley of KPMG as the provisional liquidators, and they have assumed control of the airline with effect from 1400h the same day Hong Kong time.
Our flight operations have been cancelled until further notice. The Provisional Liquidators are liaising with other airlines in order to help customers make alternate travel arrangements as quickly as possible.
To make it more convenient for the passengers, we have consolidated flight and hotel information. Passengers can contact the following airlines’ websites and call centers to enquire about flight bookings:
LONDON ROUTE
- Air China
www.air-china.hk
| Tel: | +852-3102-3090 Hong Kong |
| +44-20-77440800 United Kingdom |
- Air New Zealand
www.airnewzealand.com
| Tel: | + 852-2862-8968 Hong Kong |
| 0800-028-4149 United Kingdom |
- British Airways
www.ba.com
| Tel: | +852-2822-9000 Hong Kong |
| 0844-493-0787 United Kingdom |
- Cathay Pacific
www.cathaypacific.com
| Tel: | +852-2747-1888 Hong Kong |
| +44(20) 8834-8888 United Kingdom |
- Qantas
www.qantas.com
| Tel: | +852-2822-9000 Hong Kong |
| 0845-7-747-767 United Kingdom |
- Qatar Airways
www.qatarairways.com
| Tel: | +852-2868-9833 Hong Kong |
| 0870-389-8090 United Kingdom |
- Singapore Airlines
www.singaporeair.com
| Tel: | +852-2520-2233 Hong Kong |
| 0844-800-2380 United Kingdom |
- Virgin Atlantic
www.virgin-atlantic.com
| Tel: | +852-2532-6060 Hong Kong |
| 08705-747-747 United Kingdom
0870-190-9090 Upper Class United Kingdom |
VANCOUVER ROUTE
- Air Canada
www.aircanada.com
| Tel: | +852-2867-8133 (Hong Kong Chinese-speaking)
+852-2867-8134 (Hong Kong English-speaking) |
| +1-888-247-2262 Vancouver |
- Cathay Pacific
www.cathaypacific.com
| Tel: | +852-2747-1888 Hong Kong |
| +1-604-606-8888 Vancouver |
- China Airlines
www.china-airlines.com
| Tel: | +852-2843-9800 Hong Kong |
| +1-800-227-5118 North America |
HOTEL INFORMATION
- Novotel Citygate Tung Chung Hong Kong
www.novotel.com
| Tel: | 800-93-8768 Hong Kong |
- Regal Airport Hotel Hong Kong
www.regalhotel.com
| Tel: | +852-2286-8888 Hong Kong |
However, passengers should note that, owing to the airline’s current situation, they will need to meet the cost of these alternate flight arrangements themselves.
Passengers may also visit the Hong Kong Transport and Housing Bureau’s website at www.thb.gov.hk for information.
For general (non-reservations related) enquiries, please email Oasis at info@oasishongkong.com.
PASSENGER REGISTRATION OF CLAIM FORM
- Method of Submission:
A. For the unused portion of confirmed booking with Oasis, passengers can submit their claims online by completing the passenger Registration of Claim Form. A claim reference will be immediately provided upon submission.
B. Alternatively, passengers can download the form. Once completed, the form with any supporting documents can be faxed to (+852) 3628 9170 or (+852) 2109 0143. All customers who have submitted a Claim Form by fax shall receive an acknowledgement of receipt within seven (7) days.
- For claims in respect of Oasis flights only, there is no need for supporting documentation.
- If you have already submitted a Claim Form either by fax or by email, there is no requirement to submit again.
- We will endeavor to keep you updated on the progress of all passenger claims through regular updates posted to the website www.oasishongkong.com.
