New Hong Kong Customer Services and Creditors Hotline Number [Last update: 2 July 2008 – 1800h HKG time]
The Oasis Hong Kong Airlines customer service and creditors hotline number in Hong Kong has changed to +852 3121 9840* and the respective fax number to +852 3121 9842*. Opening hours are Monday to Friday, 09:00-17:00 Hong Kong local time.
Customers and creditors can also contact us by email at info@oasishongkong.com or by mail at 27/F, Alexandra House, 18 Chater Road, Central, Hong Kong.
All customers who have not yet provided an email address to Oasis are now requested to do so, in order to facilitate future correspondence and updates about your claims.
* These numbers are not toll free and international calling rates apply.
Reactivation of the online system for passengers' claims [Last update: 22 June 2008 – 1800h HKG time]
We advise that the maintenance of Oasis Hong Kong Airlines website was completed at 06:00 p.m. local time on 22 June 2008 and the online system for passengers’ claims is now reactivated.
Should you have any queries please call our customer service hotline number +852 3628 9068* on Monday to Friday, 0900 – 1900 Hong Kong local time or by email at info@oasishongkong.com.
* This number is not toll free and international calling rates apply
Temporary suspension of Oasis website and passengers’ online claims filing [Last update: 19 June 2008 – 1800h HKG time]
We advise that the Oasis Hong Kong Airlines website will be undergoing maintenance from 11:00 a.m. local time on 22 June 2008 (Sunday) to 12:00 noon on 24 June 2008 (Tuesday).
During the affected period, the website will be suspended, and passengers will be unable to submit their claims on line. A separate notice will be posted on the website when the online system for passengers’ claims is reactivated.
We apologise for any inconvenience caused. Should you have any queries please call our customer service hotline number +852 3628 9068* on Monday to Friday, 0900 – 1900 Hong Kong local time or by email at info@oasishongkong.com.
* This number is not toll free and international calling rates apply
Court orders that Oasis be wound up [Last update: 12 June 2008 – 2000h HKG time]
The Provisional Liquidators of Oasis Hong Kong Airlines Limited (In Liquidation) ("Oasis") confirm that the High Court of the Hong Kong Special Administrative Region ordered on 11 June 2008, that Oasis be wound up. The Court was satisfied that Oasis was insolvent and it was in the best interest of Oasis and its creditors that Oasis be wound up. Edward Middleton and Patrick Cowley of KPMG are continuing in their role as Provisional Liquidators of Oasis. Creditors will be contacted in due course with further information regarding the liquidation process and instructions for submitting Proof of Debt forms.
Second notice to Oasis Hong Kong Airline Passengers [Last update: 21 May 2008 – 2000h HKG time]
Upon our appointment as Provisional Liquidators of Oasis Hong Kong Airlines Limited (“OHKA”) on 9 April 2008, we have received numerous enquiries from passengers in relation to their claims against OHKA. To address the majority of the passengers’ concerns, we can confirm the following:
Notice to Oasis Hong Kong Airlines Passengers [Last update: 14 April 2008 – 1800h HKG time]
It is with regret that Oasis Hong Kong Airlines announces that the airline has applied to the High Court of Hong Kong Special Administration Region to appoint provisional liquidators on 9 April 2008. The Court has appointed Edward Middleton and Patrick Cowley of KPMG as the provisional liquidators, and they have assumed control of the airline with effect from 1400h the same day Hong Kong time.
Our flight operations have been cancelled until further notice. The Provisional Liquidators are liaising with other airlines in order to help customers make alternate travel arrangements as quickly as possible.
Notice to All Trade Creditors and Suppliers [Last update: 16 April 2008 – 1500h HKG time]
Edward Middleton and I were appointed as Joint and Several Provisional Liquidators of the Companies by orders of the High Court of the Hong Kong SAR on 9 April 2008. The Provisional Liquidators are now assessing the Companies’ financial position, and will keep all parties informed of progress via the Oasis website, www.oasishongkong.com.
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Press Releases
Update on the provisional liquidation of Oasis Hong Kong Airlines Limited [Last update: 18 April 2008 – 1800h HKG time]As previously advised, since their appointment as Oasis's Provisional Liquidators on 9 April 2008, KPMG's Edward Middleton and Patrick Cowley, have been engaged in urgent efforts to facilitate a rescue of Oasis's business. In this endeavour, we have been assisted by financial advisers, Access Capital Limited. Update on Crew Members returning Home [Last update: 11 April 2008 – 2200h HKG time]The Provisional Liquidators are pleased to announce that in the last 24 hours, sixty-six Oasis crew members arrived in Hong Kong from London and Vancouver. All the Oasis crew based in Namibia are coming home tonight. This achievement is the result of the tireless efforts of the Oasis team who have done their utmost to bring their colleagues home. Update on Passengers and Crew [Last update: 11 April 2008 – 0130h HKG time]To minimize the inconvenience to its passengers, Oasis Hong Kong Airlines, under the management of its Provisional Liquidators, has been working closely with several airlines to offer preferred fares for Oasis passengers on both the London and Vancouver routes. |
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